Kindle ePUB or PDF uality Health Care A Guide to Developing and Using Indicators ↠ Robert Lloyd – eBook & Kindle ePUB
- uality Health Care A Guide to Developing and Using Indicators
- Robert Lloyd
- 23 January 2017 Robert Lloyd
Robert Lloyd ☆ 0 review
Written by an internationally recognized expert in the field of uality management this book will serve as your guide for planning and implementing a successful uality measurement program in your healthcare facility It begins by presenting an overview of the context for uality measurement the forces inf.
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Luencing the demand for uality reform how to listen to the voice of the customer and the characteristics of uality that customers value most You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward.
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Uality measurement Finally this book shows you how to analyze your data by detailing how variation lives in your data and whether this variation is acceptable Case studies are provided to demonstrate how uality measurement can be applied to clinical as well as operational aspects of healthcare delivery.